by Jaron Rice | Jan 11, 2021 | Industry Updates, Tips & Tricks, What's Happening
The United States Postal Service is causing many merchants to get chargebacks from their customers due to their inability to do their job and deliver packages in a timely manner with accurate tracking information. When a consumer purchases something from a business,...
by Jaron Rice | Nov 5, 2020 | Tips & Tricks
Here are 3 helpful tips to prevent financial losses because of chargebacks: 1. Document everything. Literally everything, including exclusions. 2. Keep good records, and have them readily available. 3. If you do issue a full or partial refund to resolve the...
by Jaron Rice | May 14, 2020 | Industry Updates, Tips & Tricks
If you’re a business trying to run a card-not-present transaction on your customer’s card, Visa and Mastercard have specific guidelines about how you should proceed if the initial transaction is declined: A card should always be run for the full amount...
by Jaron Rice | Apr 17, 2020 | Industry Updates, What's Happening
While the world is still amidst a global pandemic, many of us in the payment processing industry are seeing the effects on the business community in a way that no one could’ve predicted. BEGIN TRANSCRIPT: Good afternoon. Jaron Rice, founder and CEO of Magothy...
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