by Jaron Rice | Jan 11, 2021 | Industry Updates, Tips & Tricks, What's Happening
The United States Postal Service is causing many merchants to get chargebacks from their customers due to their inability to do their job and deliver packages in a timely manner with accurate tracking information. When a consumer purchases something from a business,...
by Jaron Rice | Nov 10, 2020 | Tips & Tricks
In this video we offered some clarification on statements made in the previous video regarding interchange pricing and downgrades when a transaction fails the AVS. If the account is structured as a MOTO (mail order telephone order) or e-commerce account, you will not...
by Jaron Rice | Nov 9, 2020 | Tips & Tricks
How is your processing account setup? That’s an important question. If you’re a card-not-present business – meaning you’re rarely in front of your customer running their card through a terminal, but keying in their information instead –...
by Jaron Rice | Nov 5, 2020 | Tips & Tricks
Here are 3 helpful tips to prevent financial losses because of chargebacks: 1. Document everything. Literally everything, including exclusions. 2. Keep good records, and have them readily available. 3. If you do issue a full or partial refund to resolve the...
by Jaron Rice | May 14, 2020 | Industry Updates, Tips & Tricks
If you’re a business trying to run a card-not-present transaction on your customer’s card, Visa and Mastercard have specific guidelines about how you should proceed if the initial transaction is declined: A card should always be run for the full amount...
Recent Comments