by Jaron Rice | Jan 17, 2019 | Industry Updates, Tips & Tricks
Have you ever heard the saying, “One bad apple spoils the barrel?” It’s true, ya know. An overripe, spoiled apple will emit significantly higher levels of ethylene gas causing other apples around it to overripen as well. We often use this saying or variations of it...
by Jaron Rice | Jun 13, 2018 | Tips & Tricks
There are a number of reasons your customer’s card is declined. Maybe they don’t have the funds available. Perhaps you keyed in the card number wrong. It’s possible that the AVS (address verification service) failed because the billing address...
by Jaron Rice | Jun 12, 2018 | Tips & Tricks
Sometimes, you have to ask your prospective clients tough questions. When you work in a retention industry like I do, the only thing worse than not landing an account is landing the account with margins so thin you’re basically working for free. In today’s...
by Jaron Rice | Dec 29, 2017 | Tips & Tricks
Now, I didn’t say you have to like it. But you should definitely learn from it. As a payment processor, I work in a retention industry. So, while getting a sale is great, maintaining a relationship and keeping a client is much, much better because we make money...
by Jaron Rice | Sep 8, 2016 | Industry Updates, Tips & Tricks
If you’ve ever taken the time to read through a credit card processing statement in it’s entirety, it’s often reminiscent of Shakespeare in high school English. It’s not quite a foreign language, but it feels like it is, and just when you think...
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